Game Support Strengths

365-day multilingual game support

We can answer inquiries in more than 20 languages during holidays and weekends.

Low support ticket escalation rate

Low escalation rate means that you spend less for production and have more time for development because you no longer need to resolve all issues, just the really special ones. We achieve this through Porto, a tool we developed, which neatly keeps track of all the player info and issue resolutions via tickets. These info help us keep predefined responses regularly updated.

Experience (Trusted with more than 500 games)

Providing support for more than 500 games and apps gives us a wide experience when it comes to game support.